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Return & Exchange Policy

Thank you for shopping at Shop Blue Debutante! We hope that you love everything you ordered! If you don’t love it or it doesn't work out, you do have the opportunity to return the items you purchased for store credit or exchange ONLY!  - THIS IS FOR BOUTIQUE ITEMS ONLY! 

If there is an issue with your order, please make sure to email shopbluedebutante@gmail.com within 14 days of delivery to fix any issues & concerns.

The customer pays return shipping. Shipping is non-refundable. Shop Blue Debutante is not responsible for return packages that are lost or damaged.

The following are NOT eligible for returns or exchanges:

• Custom designs
• Stationery, stickers, pens, books
• In-House printed tees, crewnecks, etc
• Trucker hates
• All Accessories: Bags, Hats, Scarves, Clutches, Sunglasses, Hair Accessories, Gloves, Leggings, Bralettes, Scarves, Jewelry, Socks 
• Swimwear and bodysuits (NO EXCEPTIONS) 
• All Black Friday Deals & Cyber Monday purchases 
• Mystery Bags
• Doorbusters, Flash Sales, Clearance, Sales, and Items with Discounts of 20% or more.
• If you purchase an item with a discount of 20% or more or purchase an item in our SALE categories, the items that the code covers are FINAL SALE and cannot be returned back to us. 

Shoes are eligible for EXCHANGES ONLY. Shoe boxes must be encased in another box for shipping to protect the items. If you send shoes back with stickers and return labels directly on the box, or if the shoe box is damaged, then we will not accept a return.  

Credit will be applied for the amount paid for the product. Store Credit will only be applied for the item, not for any shipping and handling charges.

Route Protection CANNOT be refunded!

To be eligible for an exchange or store credit items must meet the following:

Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of smoke, deodorant, pet hairs or odors, etc. will not be accepted. If an item has been worn once, it will not qualify for a return. 

Items must be returned with their original Shop Blue Debutante tags and in their original clear packaging. 

Shop Blue Debutante must receive items back within 21 days of  the delivery date 

If your items meet these requirements, we will gladly issue a store credit or an exchange. If your items do not meet the requirements they will be refused.

Please include:

-The invoice that was sent with your order (name, email, and order # should be on this invoice)

-Your request for a store credit, or exchange

-The item(s) with original tags and packaging

-Any notes (written or via email) as to why it is being returned

Once we receive your return, it will be processed within 7-10 business days.

Please enclose the following information with the item(s) to be returned and mailed to:

The Big Blue Debutante 

P.O. Box 751

Mount Washington, KY 40047

The customer is responsible for all return shipping costs. We recommend using a shipping method that provides a tracking number for your reference.

Turn clothing inside out before washing. Wash on cold/cool, and a delicate setting if possible. Air dry recommended, or low/cool dryer setting with item inside out